At Fox Jewelry & Loan, we provide a money-back guarantee. Our goal is to make your purchase perfect. If for any reason you need to return your purchase, we will gladly provide you with an exchange or a refund - no questions asked.
If for whatever reason you are not satisfied with our product, please call our offices at 904-354-5386 or email us at firstname.lastname@example.org to obtain a Return Merchandise Authorization number and follow the steps provided by our customer sales associates to print out the return label. You will only pay for return shipping and insurance fee. Please note to be eligible for returns, items must be in original purchased condition attached with product documentations and shipped within 30 days. Please allow 2 weeks for your refund to be processed.